Welcoming integrated services and supports for Individuals and Families with Complex Needs: A transformative partnership.

ZiaPartners, Inc. is committed to improving the lives of individuals and families with complex needs.  We blend extensive administrative, clinical and personal experience to consultative partnerships with a wide range of systems and organizations—whether states, provinces, regions, counties, local communities, managed care organizations, regional provider networks, ACOs, health, behavioral health, human service providers, peer and family organizations, or front-line staff. No request is too small or too large.

Here are some examples of our services:

  • Identifying optimal starting points for building integrated capacity and “complexity capability.”
  • Enhancing leadership, supervisory, and staff competencies.
  • Revising policies and procedures, such as Utilization Management, Quality Management, and funding guidelines.
  • Developing program-level “co-occurring/complexity” capability.
  • Organizing Continuous Quality Improvement processes for real-time implementation.
  • Assembling and coaching Change Agent Teams.
  • Supporting strategic decision-making and change management.
  • Creating “progressive” language for managed care intermediary contracts.
  • Assisting managed care intermediaries in developing and supporting value-based integrated services within current funding structures.
  • Facilitating collaboration among system leaders, funders, providers, and stakeholders for transformational partnerships.
  • Designing data-driven, actionable implementation plans.